In a customer centric, digitally dominant business landscape, maintain relationships, improving service and business efficiency is not only valuable but vital. To pull this off successfully, businesses count on a multitude of systems like ERP, eCommerce, accounting, and even warehousing software to name a few.
With multiple systems comes an enormous amount of data and the challenge of managing the flow of this through all these systems. A remarkable way to meet this challenge is often adopting iPaaS solutions.
Integration Platform as a Service (iPaaS) is a range of cloud services that allow organizations to create automated data streams between their business systems to improve operational efficiency. That aside, here are important factors to consider when choosing an iPaaS solution for your business.
Service Offering
Is the prospective iPaaS provider capable of offering ongoing support and training? It’s incredibly essential to assess the type of support your potential iPaaS solution is accompanied with. Like anyone, those using the product will want opportunities to learn and grow.
The best iPaaS solutions provider should be able to offer initial training to upskill those using the application together with ongoing support. Therefore, helping your business get the most out of the solution.
System Complexity
When deciding on the ideal iPaaS solution for your business, you want to determine how simple it is to operate. Consider asking yourself if the application allows anyone in the business to create integrations without any technical or coding knowledge. And if not do we have the knowledge internally to use it?
The ideal iPaaS solution should be able to offer simple tooling and pre-made mapping. This enables integrations to be created efficiently and without the need for developers or IT experts.
Rounding Up
There’s no denying that iPaaS solutions are often the most efficient way for organizations to integrate their business platforms. But with their rise in popularity, so is the number of providers increasing. To attain the best results with an iPaaS solution, it is essential that you choose one in which your team can deploy it confidently.